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Is Comcast Mobile Going To Make You Start Paying For Data

My cell telephone bill got a lot cheaper later on I made the switch to Comcast's Xfinity Mobile, a low-cost wireless provider that uses Verizon's 5G network.

A few months after Xfinity Mobile quietly launched in 2017, I signed up for the affordable wireless plan and typically spent $15 a calendar month.

Xfinity Mobile Review: Cheap Prison cell Phone Plans on Verizon'due south 5G Network

Over my first 12 months with them, I just paid $180.11 for cell phone service, including taxes and fees.


In this mail service, I'll review everything you need to know about Xfinity Mobile if you're thinking about making the switch.

I'll first past answering some of the virtually often asked questions that I've received since I offset published my Xfinity Mobile review and a related YouTube video.

XFINITY MOBILE FAST FACTS

  • What is Xfinity Mobile?: A no-contract, postpaid telephone service that's bachelor to Xfinity net customers.
  • What network does Xfinity Mobile apply?: Verizon'due south 5G and 4G LTE network, plus access to more than twenty one thousand thousand Xfinity Wi-Fi hotspots.
  • How much does Xfinity Mobile cost?: Shared information plans starting time at $xv/month and as low as $30/calendar month per line for unlimited.
  • Does Xfinity Mobile take the new iPhone xiii?: Xfinity Mobile is selling the 5G-compatible Apple tree iPhone 13 (see deals) besides as several 5G Android phones like the Samsung Galaxy S22.
  • Does Xfinity Mobile let Android phones?: BYOD has expanded to include Apple iPhone, Samsung Galaxy and Google Pixel devices.
  • How expert is Xfinity Mobile?: No major complaints every bit an Xfinity Mobile customer — read on for the pros and cons!

My review is different from some of the other Xfinity Mobile reviews you may find online because I'm non only a author — I subscribed to the service for several years.

Read on to larn what you should know about Xfinity Mobile earlier you sign up!

Tabular array of Contents

  1. Eligibility Requirement
  2. Plans and Pricing
  3. Flexible Data Plans
  4. 5G Speed Test Results
  5. Mobile Hotspot
  6. Video Streaming
  7. Phone call and Text Performance
  8. Phone Selection and Deals
  9. Customer Service

i. Eligibility Requirement

Xfinity Mobile is unlike other mobile virtual network operators (MVNOs) because yous must exist an Xfinity internet customer to sign up for the service.

Check the latest deals on Xfinity internet service here.

If yous've had a lot of issues with Comcast cable or internet in the by, I can understand why y'all may not want to consider this service. I was willing to take the risk.

No Comcast in your surface area? Unfortunately, you're not eligible for the mobile offering. Consider a service like Visible instead.

If you sign up for Xfinity Mobile and later on cancel Xfinity internet because yous move or for any other reason, you can proceed to use Xfinity Mobile. However, at that place will be a $25/month per line fee added to your bill. Larn more here.

To be clear, that fee is not charged if you lot maintain Xfinity internet service. It'south only assessed if you after discontinue that service and want to continue Xfinity Mobile.

2. Plans and Pricing

Verizon's postpaid unlimited data plans cost betwixt $70 and $ninety for a unmarried line of service. Xfinity Mobile uses Verizon's towers and charges about half the cost, but you won't go special perks like gratuitous Disney+.

Xfinity Mobile features unlimited nationwide talk and text, no activation or line admission fees on up to 10 lines and access to more than xx one thousand thousand Wi-Fi hotspots.

Xfinity Mobile last updated its plans in April 2021 and now offers a multi-line discount with the Unlimited programme:

  • Unlimited: $45/month for i line, $80/month for two lines, $100/month for three lines and $120/month for iv lines (reduced speeds after 20GB)
  • Past the Gig: 1GB =$15/mo, 3GB = $30/month and 10GB = $60/calendar month; pay $xv per GB if you lot exceed your chosen amount; no rollover data
Unlimited Past the Gig (Shared Data)
$45 for 1 line $fifteen for 1GB
$eighty for ii lines $30 for 3GB
$100 for 3 lines $60 for 10GB
$120 for four lines $fifteen per boosted GB

The Unlimited plan is per line, but the By the Gig plan is available for unmarried lines or the data can be shared across all of the lines on your business relationship.

Taxes and fees are extra with all plans.

Xfinity Mobile is a postpaid carrier, not prepaid. That ways you lot pay at the stop of your billing bicycle.

I have a divide commodity with more data on how Xfinity Mobile'south billing works.

3. Flexible Information Plans: Unlimited vs. Past the Gig

Here'due south what I really similar about Xfinity Mobile's service: Many other cell phone plans will offer 2GB or 5GB of data for a set price per month, use information technology or lose it. However, Xfinity Mobile gives you the option to pay for your data i gigabyte at a time.

For instance, yous tin can cull the 1GB plan and pay $15 per month. If you need a second GB of data, just pay another $15.

But if you need more than data and the $thirty for 3GB or $sixty for 10GB programme becomes a better value, just switch. Y'all tin make changes to your plan during the heart of your billing cycle.

Of course, many people don't want to worry nearly checking their data usage throughout the calendar month. They may prefer the unlimited data option.

My suggestion: Start with the Past the Gig plan and see how it goes. You can always switch to the Unlimited plan if you end upwards using too much information. There are no penalties to switch dorsum and forth between plans.

4. Xfinity Mobile Information Speeds

If y'all have a 5G-compatible device, new Xfinity Mobile customers will receive priority data on either plan.

Nevertheless, the carrier says speeds are reduced after 20GB of data usage on any line.

Xfinity Mobile added 5G coverage in May 2020, and so that's a plus if it's bachelor where y'all live. 5G is expanding rapidly across the state. Bank check Verizon's coverage map for the latest 5G availability.

In December 2020, I tested Verizon'south 5G Ultra Wideband network with Xfinity Mobile from Miami Beach, Florida.

Using the Speedtest app, I recorded download speeds of more than than 3 Gbps (gigabits per 2nd), which is equal to three,000 Mbps (megabits per second).

But in areas of Miami Beach where 5G Ultra Wideband was non available, 5G speeds were slower — like 80 Mbps.

Overall, the 5G speed examination results from Xfinity Mobile were faster than the speeds I recorded from 2017 to 2019 with Xfinity Mobile on the 4G LTE network.

When connected to 4G LTE, download speeds from twoscore to seventy Mbps were typical.

5. Mobile Hotspot

Mobile hotspot is included with Xfinity Mobile at no additional charge. This allows y'all to go online by using your mobile information to create an internet connexion.

For case, I tested this characteristic when I needed to utilize my computer while traveling in a place without Wi-Fi.

Xfinity Mobile tells me that if you take a 5G-compatible device, you go priority information on either the Unlimited or By the Gig plan. That priority data extends to mobile hotspot usage.

For users with a 4G telephone, Xfinity Mobile's website says you need to be on the By the Gig plan to get 4G LTE for hotspot-powered devices. Speeds are limited to 600 Kbps for those on the Unlimited programme.

  • Past the Gig program: 4G LTE mobile hotspot speeds
  • Unlimited plan: 600 Kbps mobile hotspot speeds

Translation: With the Unlimited option, you tin however read emails and browse the spider web, but in that location may exist buffering when streaming video or music. In that location are no speed restrictions for the Past the Gig plan.

Recall, these speed restrictions practise not apply to either plan if you have a 5G-uniform device.

6. Video Streaming

Some of Verizon's postpaid unlimited plans allow for Hard disk-quality streaming, merely that's not a guarantee with Xfinity Mobile.

If you have a 5G-compatible device, Xfinity Mobile says y'all'll get the highest possible video resolution when connected to 5G. That'southward because of the priority data I mentioned before.

However, if y'all have whatever lines with 4G service:

  • By the Gig defaults to Hard disk resolution (720p for phones, 1080p for tablets)
  • Unlimited defaults to standard resolution (480p)

By the Gig program users can plough on Data Saver to lookout man videos in standard definition, which requires less data. That's what I would propose.

If y'all have an Unlimited plan with a 4G device, you can add HD Pass to get 720p on phones and 1080p on tablets for $twenty per month.

Of course, you lot tin can always connect to Wi-Fi to stream video in HD. That won't count confronting your cellular data.

vii. Phone call and Text Operation

I had a great experience with Verizon's network in the past, so I wasn't really worried nigh Xfinity Mobile'southward call and text performance where I live.

Since Xfinity Mobile runs on Verizon's network, the coverage map looks a lot similar the one for Verizon'due south postpaid service. The departure is that Xfinity Mobile also has millions of Wi-Fi hotspots.

A neat feature is that Xfinity Mobile supports Voice over LTE (VoLTE), which permit me talk and apply data at the same time.

Wi-Fi calling has besides been expanded to all but a few devices.

8. Phone Choice

The latest iPhones and Samsung devices make upwards nigh of the xx+ phones that Xfinity Mobile sells online and in its stores, merely there are a couple of options for under $200.

Xfinity Mobile now allows you lot to bring select Androids to its network. They include most Samsung Milky way and Google Pixel devices. Unlocked iPhones are also uniform.

In addition to BYOD, yous tin can purchase phones, tablets and smartwatches from Xfinity Mobile.

Hither's a fractional list of phones available for sale as of May 2022, including some 5G-capable devices:

  • Apple tree iPhone 13
  • Apple iPhone 13 Mini
  • Apple iPhone xiii Pro
  • Apple iPhone 13 Pro Max
  • Apple tree iPhone 12
  • Apple iPhone SE
  • Samsung Galaxy S22
  • Samsung Galaxy S22+
  • Samsung Galaxy S22 Ultra
  • Samsung Galaxy Z Fold3 5G
  • Samsung Milky way Z Flip3 5G
  • Google Pixel half-dozen
  • Moto G Pure
  • Moto G Play
  • Moto G Power

When I kickoff signed upwards for Xfinity Mobile in September 2017, I bought a Samsung Milky way S8 online and it arrived two days later. Xfinity Mobile was offering $200 off new phones at the fourth dimension.

If y'all don't want to pay in full as I did, qualified customers can spread device payments over 24 months at 0% APR.

Speaking of phone deals, in that location's typically a sale going on for loftier-end devices similar the latest Samsung Galaxy or Apple iPhone. At the time of this update, y'all can get an Apple iPhone for $250 off.

If at that place's non a bargain for the type of phone that yous want, just wait a few weeks. The sales change frequently.

ix. Customer Service

I set up my Xfinity Mobile service without ever visiting a store and didn't have any problems getting started.

At that place are a number of FAQ pages that you can discover within the app to reply questions about setting upward service, switching data plans, billing and more.

You can likewise contact customer service via text, Facebook Messenger and phone — with an estimated wait time given. Xfinity Mobile's customer service number is (888) 936-4968.

Xfinity Mobile customer service wait time listed in the app
Xfinity Mobile customer service wait time listed in the app

The first time I needed to contact Xfinity Mobile client service was when my Samsung Galaxy S8 all of a sudden malfunctioned. I went to an Xfinity Store and couldn't go an firsthand replacement, but I was mailed a new phone the next twenty-four hour period.

Since my phone was less than a twelvemonth old and still nether warranty, no additional coin came out of my pocket.

The 2nd fourth dimension I chosen Xfinity Mobile was to ask whether my Samsung Galaxy S8 was locked or unlocked. Apparently, information technology was locked. Xfinity Mobile unlocked the device without a problem considering it was paid off.

Final Thoughts

I saved a lot of money during my two years with Xfinity Mobile! Although Visible and Usa Mobile offering cell telephone service plans that run on Verizon's network, Xfinity Mobile may be less expensive for some users.

With a cheaper cell phone programme, yous may expect to make compromises — not with Xfinity Mobile.

Pros Cons
Great value for By the Gig and Unlimited plans Must be an Xfinity internet customer
Verizon's top-rated wireless network and 5G access Added fee if y'all ever cancel internet service
Fast data speeds Not all Androids compatible for BYOD (Bring Your Ain Device)
Flexibility to switch data options $twenty/calendar month Hd Pass for unlimited program
Telephone customer service

My biggest fear about switching to Xfinity Mobile was that Comcast would take reward of my loyalty and discover a way to increment my internet nib — but that didn't happen.

In fact, I was able to lower it by getting rid of the $14 a calendar month cyberspace equipment fee. Larn how here.

And when my cyberspace promo rate expired, I called Comcast's customer retention department and they worked with me on the toll. I ended upwards getting an extension of my $52 a month internet packet for another yr.

I've done my best to provide you with a detailed review of my experience with Xfinity Mobile and what you lot tin can expect. If you lot're also a customer, add your review in the comments beneath!


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More Michael Saves Stories You May Like:

  • Visible Customer Review: Pros and Cons of the $25 Unlimited Program
  • United states of america Mobile Review: Verizon's Network at a Lower Price
  • Mint Mobile Review: 7 Things to Know Before You Sign Upward

Is Comcast Mobile Going To Make You Start Paying For Data,

Source: https://michaelsaves.com/save-money/xfinity-mobile-review/

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